top of page

   Frequently Asked Questions   

 

Are hearing tests free at HearGuard Mobile Hearing Care?

No. At HearGuard Mobile Hearing Care, our primary focus is providing high-quality, patient-centered hearing healthcare.  Because our business model is not dependent on hearing aid sales, we do not offer free hearing testing.

Instead, we provide LOW COST comprehensive hearing evaluations, individualized recommendations, and referrals when appropriate.  Every patient receives a copy of their hearing test results and recommendations for future care.

Why are hearing aids so expensive?

The cost of hearing aids typically includes more than just the devices themselves.  Pricing often includes professional services, fitting appointments, follow-up care, adjustments, warranty coverage, and ongoing support.

At HearGuard Mobile Hearing Care, we believe patients should pay only for the services they need.  For this reason, we offer an "unbundled" pricing model.  This approach allows patients to purchase hearing aids, including manufacturer warranties, at a significantly lower cost than many traditional bundled programs.

Patients can then choose and pay for follow-up services only when they need them.  Since many individuals require minimal care after their initial fitting and adjustment appointments, this model often provides substantial savings while maintaining access to professional support.

 

Does HearGuard Mobile Hearing Care bill my insurance?

Depending on your insurance coverage, we may be able to work through a participating hearing healthcare network that bills your insurance directly. 

If direct billing is not available, we will provide you with the necessary documentation, including receipts and hearing test results, so you can submit a claim to your insurance company for possible reimbursement.

 

What are assistive listening devices?

Assistive listening devices are products designed to improve communication, listening, hearing, and safety in everyday situations.  They can benefit individuals with normal hearing, mild hearing loss, or more significant hearing difficulties and may be used alone or in conjunction with hearing aids.

Many assistive devices provide greater amplification and communication support than standard consumer products.  Examples include: 

         Amplified telephones                          Wireless TV listening systems                                Alarm clocks with flashing lights or bed shakers

                    Alerting devices for doorbells, smoke alarms, and telephones                Neckloops and Bluetooth connectivity accessories

                                          Personal listening systems                          Amplified watches and communication devices

Is it true that there is no cure for tinnitus?

Currently, there is no medical cure for tinnitus.  However, there are effective treatment and management options that can significantly reduce the impact tinnitus has on a person's daily life.

Many patients experience substantial improvement through evidence-based approaches such as sound therapy, tinnitus retraining strategies, hearing technology, counseling, and other specialized tinnitus treatments. The goal is not simply to mask tinnitus, but to reduce its intrusiveness and help patients regain control of their quality of life.

At HearGuard Mobile Hearing Care, we work with patients to identify the most appropriate treatment options based on their individual needs and tinnitus concerns.

Call  HearGuard today for an appointment

(210)660-3242

© 2020 by HearGuard Mobile Hearing Care. Proudly created with Wix.com

bottom of page